Return Policy
Return guidelines:
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All returns must include your original order or invoice number as well as a returned merchandise authorization number in the box.
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All returns are subject to pre-approval. Please contact Brogue Motorcycles LLC with your return request so that we may issue you a returned merchandise authorization number (RMAN) if applicable.
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A 20% restocking fee will be applied to all returns. Returns after 15 days of receipt will be subject to a 25% restocking fee. All returns must be pre-approved.
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Sale items may be returned pending pre-approval process.
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Items including but not limited to parts, kits, and custom work, must be in unused condition, free of scratches, dents or any other defects associated with installation.
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Clothing items must have original tags on them and must be in unused condition.
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Custom Made and Special order items may not be returned unless there is a defect in the product.
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Customer is responsible for cost of return shipping unless otherwise stated in the pre-approval notice.
- As a customer, it is important for you to ensure that your shipping address is accurately entered during the checkout process. Please be aware that we cannot assume responsibility for items being shipped to an incorrect location as a result of customer oversight. Consequently, we do not offer refunds in such cases. You have the opportunity to make any necessary adjustments to your shipping information prior to your order leaving our warehouse.
- All cancelled orders are subject to a 5% CC fee (only applies to orders that haven't been shipped).
Please note that all return items are subject to pre-approval. Brogue Motorcycles LLC reserves the right to amend the return policy, without notice, at our will.